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Privacy Policy

Last updated: January 2024

Introduction

This Privacy Policy explains how harbor-seal collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email address)
  • Property preferences and requirements you share with us
  • Communication records between you and our consultants
  • Technical data including IP address, browser type, and device information
  • Usage data about how you interact with our website

How We Use Your Information

We use collected information for the following purposes:

  • To provide and maintain our property consultancy services
  • To respond to your enquiries and service requests
  • To match you with suitable properties based on your requirements
  • To communicate with you about our services
  • To improve our website and service offerings
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data
  • Contract: Where processing is necessary for the performance of a contract with you
  • Legitimate interests: Where processing is necessary for our legitimate business interests
  • Legal obligation: Where processing is necessary for compliance with legal requirements

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Typically, we retain client data for six years after our last interaction unless you request earlier deletion.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and restricted access to personal data.

Third-Party Sharing

We do not sell your personal information to third parties. We may share your data with:

  • Property owners and landlords (with your consent) to facilitate viewings and applications
  • Service providers who assist in operating our business
  • Legal and regulatory authorities when required by law

Your Rights

Under data protection law, you have rights including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making

Contact Information

For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at:

harbor-seal
Suite 412, Landmark Building
15 Portland Street
Manchester, M1 3LF
United Kingdom

Email: [email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.